BCEN COVID-19 Updates

We are living and working through an unprecedented time in our history — and a transformative time for healthcare. We know what it’s like to face disaster and trauma on the job, and we know that what you’re doing isn’t easy. In fact, it’s next to impossible.

Whether you are pursuing a BCEN certification or have an upcoming recertification expiration date, we want to help alleviate your concerns so you can focus your energy where it needs to be right now — on helping your patients.

If You Have an Exam Coming Up

For those that have scheduled an exam or are recertifying by exam, please note that all Pearson VUE professional and third-party testing centers are open at 50% capacity as of May 1, 2020. PearsonVUE has reopened a select number of testing sites for essential workers only.

  • As of May 12, 2020 Pearson VUE is requiring all candidates to bring and wear a mask while at any testing center. Candidates without a mask will not be admitted to take their exam. No refunds will be processed for candidates that are turned away due to failure to comply with the mask policy. 
  • If your initial certification exam was canceled by Pearson due to capacity limitations, we have extended your eligibility window through July 17, 2020.
  • If you were scheduled in May, PearsonVUE has rescheduled some of your exams to a June date, which is a temporary placeholder, to comply with social distancing capacity and individual state policies. This requires you to log back into your account and choose a new exam date.


Please note: Currently, the BCEN exams are being delivered in company-owned-and-operated Pearson VUE Professional Centers.

To accommodate our candidates with more testing availability, we have authorized Pearson VUE to open up their secure third party test centers to deliver our exams. These may include training centers, academic institutions, corporations and other test centers around the world. Learn more about Pearson VUE’s third-party test centers.

You can also visit PearsonVUE’s website for future testing-center updates.

If You Have a Recertification Deadline Coming Up

For those nurses that are recertifying by CE attestation, BCEN is working to ensure that you can do so without unnecessary anxiety. Here’s what you need to know about maintaining your BCEN certification during the pandemic:

  • We are allowing you to use up to 50 contact hours of clinical practice to recertify. The remaining 50 contact hours must come from CE courses/activities, presentations or lectures, academic credit, preceptorship, authoring, item writing or poster presentations (for a total of 100 contact hours).
    • Practice hours mean any worked hours in your clinical area as a staff nurse, staff leader or educator.
    • We are allowing 5 contact hours for every 12 clinical hours that have been worked, up to 50 contact hours (120 clinical practice hours worked).
    • In the event you are chosen for an audit, you will need to provide a confirmation of hours worked from your supervisor.
  • Practice hours may be earned from March 1 through September 1, 2020.

In addition to the allowances we have put in place, we are also providing a discount on recertification by attestation fees.  All fees for recertification by attestation will be $190 between March 26 and September 1, 2020.

COVID-19 Resources 

We encourage you to visit the following exceptional resource pages compiled by our emergency nursing specialty partners, the Emergency Nurses Association (ENA), the Society of Trauma Nurses (STN) and the Air & Surface Transport Nurses Association (ASTNA), as well as the American Nurses Association (ANA) and the American Psychiatric Nurses Association (APNA):

For the latest information from U.S. and global health organizations, please visit these coronavirus resource pages:

PearsonVUE Testing Information

We know you’re worried about your exam dates. Due to COVID-19 scheduling changes, Pearson VUE customer service wait times are longer than usual right now. If your inquiry is regarding eligibility or any other related questions, please call us at 877-302-BCEN (2236) or email at bcen@bcen.org.  We are here to help if we can. We appreciate your patience and will be sure to address any concerns you have.

Do you have an ID that is about to expire?

We are making an exception to allow expired government-issued IDs through May 31, 2020. 

Recertification Audit Information

  • How to Upload Clinical Hours if Audited

    If audited, practice hours are entered into certificant CE Tracker in the CE Course/Activities section

      • Practice hours are considered ‘Clinical’ hours
      • Practice hours are ‘Accredited’ hours
      • Enter the number of contact hours; not work hours
      • If audited a letter from employer must be submitted for documentation and include the following:
        • Name of certificant
        • Institution name
        • Number of hours worked
        • Dates of hours worked
        • Supervisor/manager/director name and contact information

Please note: the shipment of certificates, wallet cards, and pins are being processed once a week and may be delayed due to COVID-19 shipping updates. Candidates can utilize our online Credential Verification to provide proof of certification. Downloadable PDFs of certificates are available in your BCEN account 7-10 days after recertification.

Rest assured that we are here to support you in any way we can. Please contact us through the link below or call our office with any concerns at 1-877-302-BCEN (2236)

We stand behind you, and we are so proud of the incredible work you’re doing through this difficult time. Thank you for your hard work, your sacrifice, and your dedication. In times like these, that makes all the difference.